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FAQ

1

How can I sign up to become a Histolab VIP?

Anyone can sign up to become a Histolab VIP. Just go to the bottom of our website and look for “Join Our Mailing List To Become a Histolab VIP". Just enter your information, click “Subscribe Now” and you’re all set! 

2

How do I contact Customer Service?

If you have any questions or issues with your order, please contact our Customer Service at histolab@meditimeusa.com.

3

What is your return policy?

To learn more about our Return Policy, click here.

4

What payment methods do you accept?

HISTOLAB accepts the following forms of payment:

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  • Visa

  • Mastercard

  • Discover

  • American Express

  • Plus several others. Please inquire for details if necessary.

5

When will my Histolab order ship, and how long will it take to get delivered?

All shipments are shipped Monday through Friday every week, excluding major holidays. We aim to provide the best service by processing and shipping each order within one to three days of being placed.

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To learn more about our Shipping Policy, click here.

6

Why do I see "Bella Tech Global, Inc." in my bank statement after placing an order?

All payment transactions for orders placed with HISTOLAB USA will appear on your bank statement as Bella Tech Global, Inc. If you have any questions about this, please do not hesitate to reach out to us for further clarification.

7

What if I didn't find my question here?

If you have any questions that are not answered in our FAQs, we would love to hear them! Please send your questions to us via our Contact Us page. Click here to go now.

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